Frequently Asked Questions

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• How do I secure my customer's trust?
  
  
• How does an online customer know that my company is a real business and their information is safe when they place an order?
  
  
• How do I get an Internet merchant account?
  
  
• What is an Internet Merchant Account?
  
  
• What is E-commerce?
  
  

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• How do I secure my customer's trust?
  
  Help your customers complete their transactions more quickly and more confidently with the following simple steps: Offer the Strongest Possible SSL Encryption to protect data from interception or tampering during transmission. Offer fast, scalable payment processing to keep your customers on your site and provide fast check-out service, supporting multiple payment options. Display the most trusted mark on the internet to communicate your commitment to privacy and prevent browser warning messages or broken security icons from appearing during transactions.
  
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• How does an online customer know that my company is a real business and their information is safe when they place an order?
  
  What consumers want to see when a browser connects to a server with an SSL Certificate, is that it verifies that the Certificate Authority (CA), which issued the certificate, is on the trusted CA list. If it is not, a warning pops up telling the user that this site may not be secure, or the secure icons (a padlock or key) may appear to be broken. These warnings will erode the confidence of your customers. To guard against phishing schemes (where an email or Web site poses as a legitimate site to gather personal information), many consumers also look for third-party business identity authentication. A trust mark, such as the VeriSign Secured Seal, should link to third-party verification to provide proof that the site is legitimate.
  
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• How do I get an Internet merchant account?
  
  To qualify for an Internet merchant account, you must have a checking account with a U.S. bank. If you do not have an account with a U.S. bank, many acquiring institutions can assist you.
  
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• What is an Internet Merchant Account?
  
  For a merchant to be able to accept credit cards for payment on the Internet, the merchant must have an Internet merchant account with an acquiring institution. The acquirer authorizes the purchases made with the card and ensures that the funds are deposited into the merchant's bank account.
  
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• What is E-commerce?
  
  E-commerce, shopping carts, merchant programs, the ability for your business to accept credit cards on the Web as a method of payment.
  
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