Visitor Interaction & Community Building

Successful websites encourage visitor interaction. This is what makes a website useful and keeps visitors engaged. You can encourage your visitors to interact with your website by using a variety of tools.

Building relationships, increasing customer loyalty and satisfaction, improving client interaction, and brand awareness are the objectives for developing an online community around your company. Bulletin Boards and Chat Room systems are the vehicles that enable cultivating an online community. These allow your users or customers to comment on your services or products or can be used for any purpose, personal, commercial or educational.

Who would benefit?

Individuals

Develop a community around your personal website or fan-site.

Small or Medium Businesses

Get feedback and global exposure on your services and products

Corporations

Personalize your service to customers by communicating online.

Guest Books

Give your visitors somewhere to air their views on your Web site. Guest Books are used by many people to give visitors the chance to air their opinions.

Please Sign our Guest Book

Guest Maps

Encourage your visitors to have more interaction with your website by having them place themselves on a map. Web site Guest Maps are used by many people to give visitors the chance to air their opinions.

Please Sign our Guest Map

Tell a Friend

Market your website, products, and services by encouraging your visitors to recommend your site to a friend.

Please Tell a Friend about Us

Newsletters

A newsletter will enable you to keep in contact with your customers and prospects, thereby building a relationship with them.

Bulletin Boards

Message boards are popular amongst web surfers as they allow like minded individuals to meet up and chat about the same topic. You can answer questions or give advice to your visitors. This can only help to build a trusting bond with your business as people will come back to your site again and again for news and information. You can highlight special offers somewhere within the discussion forum page to tempt visitors to come into your store.

Chat Rooms

Chat rooms are similar to discussion forums, except as that they are real-time. This means that individuals can meet up and chat to each other like they were having a conversation in real life.

Let's take this example. Say you are a supplier of angling equipment. Anglers from all corners of the world can meet up in your chat room to share their fishing experiences and advice. You can even use it as a form of marketing. Why not hold a weekly or monthly meeting for visitors to discuss angling related matters. You can answer questions and give advice, thereby asserting your knowledge and expertise.

So where do you think these anglers are likely to go to buy their new fishing tackle? You, knowing the fact that you are an expert on angling and you provide free help and advice or another fishing tackle supplier who doesn't bother to meet with their customers?

Surveys

By placing a vote function somewhere on your Web site, usually on the home page, you can get quick feedback from your visitors. Use it as a form of market research.

Please Take a Brief Survey about Our Website (opens in new window)